Funn3r Posted May 24, 2018 Share Posted May 24, 2018 53 minutes ago, thewig said: Have these guys not tried rebooting? Switch it off and on again. Shush! Thou shalt not reveal the secrets to the profane Quote Link to comment Share on other sites More sharing options...
dohrayme Posted May 24, 2018 Share Posted May 24, 2018 1 hour ago, spyguy said: Ha! Still it rolls on. http://www.dailymail.co.uk/news/article-5768707/TSB-cancelled-direct-debits-customers-told-firms-dead.html If the BoE had any balls theyd pull the plug as a lesson. This is a miscommunication, it is an ex-bank, you would ever bank with them. Quote Link to comment Share on other sites More sharing options...
stop_the_craziness Posted May 25, 2018 Share Posted May 25, 2018 17 hours ago, Funn3r said: Shush! Thou shalt not reveal the secrets to the profane We had major and complicated Network issues at my place the other day and everyone was going mad trying to work around them whilst the hardware guys issued endless "all-person updates" about what was being investigated. About 11am I just quietly switched off my desk computer and let it reboot whilst I made a cup of tea. When I came back it was all beautiful and working. Did I share this with the rest of my team? I confess I did not. Quote Link to comment Share on other sites More sharing options...
spyguy Posted June 12, 2018 Author Share Posted June 12, 2018 Still knacked. Im surprised tsb not been shutdown. Or rather Bank Sabadels license removed. Quote Link to comment Share on other sites More sharing options...
Will! Posted June 15, 2018 Share Posted June 15, 2018 The Register: Bank of England to set new standards for when IT goes bad Quote Link to comment Share on other sites More sharing options...
spyguy Posted June 21, 2018 Author Share Posted June 21, 2018 http://www.theregister.co.uk/2018/06/21/tsb_slammed_testing_it_meltdown_ibm/ Quote Link to comment Share on other sites More sharing options...
spyguy Posted July 27, 2018 Author Share Posted July 27, 2018 Still bust. 120m on compo. Most customers gone. Quote Link to comment Share on other sites More sharing options...
Nabby81 Posted July 27, 2018 Share Posted July 27, 2018 Lost 26k customers , gained 20k ..so could of been alot worse Quote Link to comment Share on other sites More sharing options...
spyguy Posted July 27, 2018 Author Share Posted July 27, 2018 13 minutes ago, Nabby81 said: Lost 26k customers , gained 20k ..so could of been alot worse Thats as credible as the initial claim that the system was up + running. Quote Link to comment Share on other sites More sharing options...
Nabby81 Posted July 27, 2018 Share Posted July 27, 2018 Up to 2mil customers and only 26k left is still not bad considering how bad the issues were , I would have thought there would have been a far higher amount .Financially though they have taken a big hit as has their reputation Quote Link to comment Share on other sites More sharing options...
Funn3r Posted July 27, 2018 Share Posted July 27, 2018 1 hour ago, spyguy said: Thats as credible as the initial claim that the system was up + running. Exactly. Why would anyone decide to be a new TSB customer when the existing ones are on telly all the time saying their money has vanished and they spend hours on hold when they ring up to complain. Quote Link to comment Share on other sites More sharing options...
rantnrave Posted July 27, 2018 Share Posted July 27, 2018 9 hours ago, Funn3r said: Exactly. Why would anyone decide to be a new TSB customer when the existing ones are on telly all the time saying their money has vanished and they spend hours on hold when they ring up to complain. Current account now pays 5 percent interest for an indefinite period. Quote Link to comment Share on other sites More sharing options...
winkie Posted July 27, 2018 Share Posted July 27, 2018 18 minutes ago, rantnrave said: Current account now pays 5 percent interest for an indefinite period. £75 pa max......others pay £200 to share new accounts..... gimmicks.? Quote Link to comment Share on other sites More sharing options...
spyguy Posted September 3, 2018 Author Share Posted September 3, 2018 TSB seem to have entered one of Dantes circle of computer hell where the new fuxups are arriving before the old fux ups are fixed. https://www.theregister.co.uk/2018/09/03/tsb_goes_titsup_again/ I have simple fix: Remove TSB banking license. Pay each customer 2k compo and allow them to transfer to another bank. Quote Link to comment Share on other sites More sharing options...
NoGo Posted September 3, 2018 Share Posted September 3, 2018 All banks are down time to time. But I cant say that I have had any problems with TSB this week. I do think that - when it works - their site isnt as bad as some. Royal bank of Scotland and first direct are 2 particularly irritating ones I find. The best thing to come out of the issues in April was that they now pay 5% interest (allbeit capped on £1500). Its not much, but I want to take them for every penny I can. Its working out at just over £6 per month. Quote Link to comment Share on other sites More sharing options...
LVM Posted September 3, 2018 Share Posted September 3, 2018 On 26/04/2018 at 13:42, Funn3r said: Everyone in the IT biz has been speculating on what went wrong exactly. Pretty much everyone agrees management set a deadline based on cost, engineers all said f-off that is stupid and impossible, ye cannae change the laws of physics and she'll blow, but then got told do it anyway. I've worked as an IT consultant at a number of banks, both retail and investment, and can confirm that this happens at most of them. I'm currently working at a continental European investment bank on a £40m capital project that will deliver very little business benefit. It is a box-ticking exercise for a reasonably senior individual so that he can have a shot at the board. I have monthly meetings where I challenge the dates pencilled in by a previous programme manager and explain to senior management that the next release will be crap, but it all falls on deaf ears. In fact the release in June caused the bank to be out of the FX market for three days, yet because something was delivered, even though it was an utter disaster due to lack of testing (no time!), senior managers were slapping IT on the back. These "businesses" deserve to be destroyed by the challenger banks. They are rotten. Quote Link to comment Share on other sites More sharing options...
spyguy Posted September 3, 2018 Author Share Posted September 3, 2018 1 minute ago, LVM said: I've worked as an IT consultant at a number of banks, both retail and investment, and can confirm that this happens at most of them. I'm currently working at a continental European investment bank on a £40m capital project that will deliver very little business benefit. It is a box-ticking exercise for a reasonably senior individual so that he can have a shot at the board. I have monthly meetings where I challenge the dates pencilled in by a previous programme manager and explain to senior management that the next release will be crap, but it all falls on deaf ears. In fact the release in June caused the bank to be out of the FX market for three days, yet because something was delivered, even though it was an utter disaster due to lack of testing (no time!), senior managers were slapping IT on the back. These "businesses" deserve to be destroyed by the challenger banks. They are rotten. So are the challenger banks.... Just let the current banjs die and be replced by orgs tgat can fo software. Thats happening in retsil and manufacturing - do software or die. Quote Link to comment Share on other sites More sharing options...
spyguy Posted September 4, 2018 Author Share Posted September 4, 2018 And hes off.... https://www.bbc.co.uk/news/business-45406322 Lessons learnt? Never use Spanish IT and .Net for critical computers. Quote Link to comment Share on other sites More sharing options...
“Nasty Piece of work” Posted September 4, 2018 Share Posted September 4, 2018 On 27/07/2018 at 11:51, Funn3r said: Exactly. Why would anyone decide to be a new TSB customer when the existing ones are on telly all the time saying their money has vanished and they spend hours on hold when they ring up to complain. And what is the price of screwing up big time? A big MC sized pay out with no responsibility.... Quote Link to comment Share on other sites More sharing options...
Ash4781 Posted September 4, 2018 Share Posted September 4, 2018 (edited) 17 minutes ago, spyguy said: And hes off.... https://www.bbc.co.uk/news/business-45406322 Lessons learnt? Never use Spanish IT and .Net for critical computers. seems like the plan will be to struggle on while I guess the boe/ regulators work on a solution. Closedown ? There’s a lot of press that banks path is to a pure IT company. Edited September 4, 2018 by Ash4781 Quote Link to comment Share on other sites More sharing options...
“Nasty Piece of work” Posted September 4, 2018 Share Posted September 4, 2018 Showing that stupidity, I’m sure there is a place in the BoE for him. Quote Link to comment Share on other sites More sharing options...
Aidan Ap Word Posted September 4, 2018 Share Posted September 4, 2018 2 hours ago, spyguy said: And hes off.... https://www.bbc.co.uk/news/business-45406322 Lessons learnt? Never use Spanish IT and .Net for critical computers. How is .Net relevant here? Quote Link to comment Share on other sites More sharing options...
spyguy Posted September 4, 2018 Author Share Posted September 4, 2018 34 minutes ago, Aidan Ap Word said: How is .Net relevant here? .net was the basis of the Sabadelli's all singing n dancing banking platform.. Quote Link to comment Share on other sites More sharing options...
“Nasty Piece of work” Posted September 4, 2018 Share Posted September 4, 2018 Big reward for failure (we must pay top dollar for this sort of calibre). Quote Link to comment Share on other sites More sharing options...
Aidan Ap Word Posted September 4, 2018 Share Posted September 4, 2018 5 hours ago, spyguy said: .net was the basis of the Sabadelli's all singing n dancing banking platform.. Because Sabadelli built a sh1t house with a specific type of brick doesn't make any statement on whether you could (or could not) make a good house with the same type of bricks. Quote Link to comment Share on other sites More sharing options...
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