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Severn Trent Warns Customers May Struggle With Water Bills


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HOLA441

http://business.timesonline.co.uk/tol/busi...icle4376847.ece

Severn Trent, the UK's second largest water company, today admitted it is concerned that cash-strapped customers may soon struggle to pay their water bills.

The company, which has more than 8 million customers, mainly in the Midlands, warned that although it had not yet experienced any serious payment problems, the issue remained a risk for the rest of the year.

Severn Trent said: "Given the current economic climate we continue to closely monitor our customer debt and cash-collection performance.

"Whilst we have not experienced any material deterioration over the period to date, this remains a risk to our outlook over the remainder of the year.”

Bad customer debts are a major concern to water companies after a Labour Party manifesto pledge in 1997 made it illegal for utilities to cut off customers’ water supply even if they failed to pay their bills.

In the year to March 31, Severn Trent wrote off £22.7 million, up from £22.3 million, on what the company calls “doubtful debts", including those of customers who cannot pay.

The number of days it took the company’s debtors to pay was 37.4 days, down from 37.5 days.

Severn Trent has not published any updated figures and a spokeswomen for the company said it would continue to monitor the situation closely.

Not like the US then where you do get cut off.

If you can't get cut off will people stop paying when it comes to the crunch?

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They can't cut you off but they can still send in the debt collectors.

This I would of thought would lead to your credit rating being affected, which in turn in the current and future climate may make ever getting a mortgage impossible.

Must say though, i think water rates are a rip off, £43 a month. With all those not paying and debt being written off I suppose it is little wonder.

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