Hi all,
Really hope someone will be able to point me in right direction with this one!! Basically, I want to get rid of my property agent as for the last few months there have been a number of issues that I have not been happy with, latest being the current tenancy agreement has ran out in April and to date a renewal contract has still not been signed with the tenant. Got in touch with the tenant direct and she confirmed it was only received today - despite my numerous calls and emails to the agent for the past month and a half!!! The tenant is happy with the house and wants to stay for at least another year, I'm happy with my tenant also but the only spoiling factor is the agent- they are not doing their job properly as far as I am concerned and I want to get rid of them - however, my concern is that my tenant has paid them a £500 deposit, if I terminate their services, would my tenant be entitled to claim it back from the agents?? I obviously dont want my tenant to suffer because of my disagreement with the agent - can I make the agent pay it to me direct or would the tenant have cause to claim it direct from them and then pay direct to me??
I should mention that I am not a professional investor or landlord, I had to leave the UK for employment reasons and had to rent my home out and thought the best way to do this was through a 'professional' agent - total novice!! Any help or advice at this stage would be much appreciated.
Kind regards
LL