Wednesday, December 7, 2011

Another chain to go?

Blacks Leisure facing shares wipeout as it calls for buyer to rescue it from collapse

Blacks owns 208 Millets stores as well as 98 eponymous Blacks outlets. Its brands include Peter Storm and Eurohike

Posted by mark @ 11:10 AM (1393 views)
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13 thoughts on “Another chain to go?

  • richy richless says:

    Puzzled by this one, family belt tightening has meant a surge in domestic camping holidays. Business should be (relatively) good.

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  • I suspect competition from Tesco/Asda has something to do with it.

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  • cynicalsoothsayer says:

    Customers check prices online with their smartphone while in the shop. Online sellers don’t have the bricks and mortar shop costs that Blacks have. (I know someone in the company.)

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  • cynical what are you pointing out?

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  • Agree with the comment about internet shopping. Also there is duplication – my town has a Milletts and Blacks within 100 yards, yet they are both owned by Blacks. They both specialize in overpriced branded outdoor clothes. And you have to pay the local authority a fortune to park.

    Yet at the other end of town, in a garden centre with free parking, there is a branch of Mountain Warehouse which seem to sell the same type of stuff, but cheaper.

    The people who take outdoor holidays and camp tend not to have enough money to buy lots of expensive branded clothes etc. And one fleece seems to last forever – they never wear out.

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  • @ Mark – IMO he’s pointing out that a lot of physical retail outlets are under pressure because a growing public visit shops these days purely to window shop and then buy online eg I needed a replacement electric shaver after my Hitachi packed up after 25 years – went to local retail park and after pricing up a Remington model ranging from £70 down to £30 (Sainsbury oddly enough were cheapest and had it on the shelf) I returned home and picked it up online for £19.99.

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  • arh i see, scanning and testing products then going home to buy lol

    must be why you see so few shopping bags in malls these days

    although i would avoid play.com they have terrible returns service and i was about to order a gift the other day it came up out of stock but 2 mins later was back in stock £3 higher in price than it was 2 mins earlier hmmmm xmas price hiking?

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  • @ mark – not sure about price hiking from Play but I find you lose your money on larger items due to their returns policy if something goes wrong – eg we lost the lot on X-box 360 that faulty (xmas gift)

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  • did you have issues with contacting their returns dept and the lack of email from them with the returns number etc. I wonder if they play on this to put people off from sending items back and thus not losing money and keeping the sale – screw the customer

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  • general congreve says:

    Great, should be some good value in the closing down sales.

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  • They just make it impossible to resolve a dispute by e-mail or telephone (and believe me my altered name by deed poll is Mr persistance). I got through to microsoft no problem who acknowledged the fault and gave me a reference number but Play just did not co-operate – in the end I gave up – which is very, very rare. Avoid like the plague on large items (Cd’s etc.. you can afford to write off)

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  • thats exactly the same sort of response I got from play.com hence why i wont buy from them anymore – over the phone i managed to speak with a french sounding woman (some several calls the same person although she claimed she had not spoken to me) she was fobbing me off, saying emails had been sent , couriers didnt collect because they are unreliable all sorts of excuses – play.com were simply useless and clearly did not want to comply with distance selling regulations let alone other regulations for selling faulty goods

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  • Mark – same here, my Son continues to buy the odd game from them but for me they could offer buy One get Four free and I still wouldnt bite. After sales service is deliberately non existant and to make matters worse costly (0870) – a bunch of business bankers !

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