Saturday, February 26, 2011

Rate your Landlord

Ratings website for private renters could help show bad landlords the door

"The private rented sector generates more complaints than almost any other. According to a new report issued today by Consumer Focus, the consumer watchdog, one of the biggest issues is that private renters often know very little about their landlords before signing a tenancy agreement. Today the watchdog has written to some of the largest letting agents and deposit schemes in England calling on them to explore how online feedback could empower tenants by giving them a better insight into their potential landlords".

Posted by alan @ 02:59 PM (2269 views)
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9 thoughts on “Rate your Landlord

  • I can imagine it

    ” I never paid me rent, he evicted me but under human rights law he shouldnt ‘ave bad landlord”

    “my bedroom lightbulb went, my landlady didnt come round at 2am to fix it, poor service”

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  • Better still how about a registration scheme for landlords with power to investigate complaints?

    Oh sorry that was canned by Grant Shapps as his very first act as housing minister. Apparently tenant protection is just ‘red tape’ in Tory BS land.

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  • Agree with Mark. Every so often I come across some proposal like this; it’s either landlords wanting to rate tenants or renters wanting to rate landlords. The problem with this sort of idea is that it would be misused by unscrupulous tenants and landlords as a revenge mechanism after a dispute.

    Also, if somebody did set up a rating system for tenants to rate landlords, I’m sure some landlords would set up an opposing system for rating tenants. Who has the most power?

    Perhaps a system for rating estate agents would be a more promising venture?

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  • The local pub and next door neighbours are always good to have a chat to as well before taking on any rented property and check the planning permission online at the local council to get some history.

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  • the simple answer is a fair rent officer from the council and a them to issue a license renewable yearly

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  • they have a similar system in the USA it works ok ish, there is a moderator however some of the comments just show how stupid some of the tenants are

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  • Investingchick says:

    It’s also an absolute minefield of privacy and libel law. Just imagine if a landlord was accused of an actual crime with his details published online just because he didn’t fix a door hinge quick enough for the tenants liking. The lawyers would be jumping for joy. I can’t see any website letting themselves in for that.

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  • There are web sites doing this sort of thing for hotels, motels and restaurents. Experience shows that there is a proportion of outrageous and devious dishonesty involved in some posts. It would be different with tenants moans but probably no more responsible.

    Giving landlords the opportunity to attain a badge of quality after inspection might be a way forward. Dealing with a quality landlord would be beneficial and possibly attract a higher rent.
    (As tenants we obtained a lower rent by circumventing any letting agent; but we have difficulty getting the landlord to fix things. After months of ongoing farces, we decided that good letting agents perhaps earn more of their money than we previously realised).

    Attempts to establish an online database of tenants with landlords leaving remarks would generate public howls of outrage as an intrusion on privacy – but that is life.

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  • Thanks for posting that one up Alan, Icouldn’tget theBBC version to post yesterday.

    Agreed you don’t want to turn a website into a slagging match but something definately needs to be done to balance things up in favour of the tenant, or customer as I prefer to be called & treated.
    A minimum standard for letting property should be set and also an agreed timescale to operate repairs within.
    Ie grade a repairs 24-48 hours
    Grade b repairs 2-5 days
    Grade c repairs 5-10 days
    Obviously a broken boiler in the middle of winter is mote important than a loose drawer front etc.
    And yes some sort of Landlord licence which would be in jeopardy if above not adhered to.
    Finally 2 months notice for tenant/customer is just ridiculous, particularly when families and catchment areas are involved.
    4 months should be minimum landlord to tenant notice period.
    Obviously the house must be looked after and rent paid.

    There, said my bit and feel better for it.

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