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Rbs And 'secret' Loans...


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HOLA441

This article appeared today in the Sunday Times..

Georgia Warren and Jon Ungoed-Thomas

ROYAL Bank of Scotland has secretly changed customers’ accounts into personal loans with up to 80% interest, generating debts of as much as £100,000, an investigation has revealed.

The bank, which was effectively nationalised 10 days ago, has admitted that its debt collection branch drew up new loan agreements and accounts for customers without their consent. MPs this weekend questioned whether the scheme was legal.

Duncan and Debbie Birch from Torrington, Devon, say their £24,100 overdraft ballooned into a debt of £100,000 when new loan accounts were created without their permission.

Documents show that at one point the couple were being charged an interest rate of 80%, although the bank claims this was rectified. Yet the couple say it has now obtained a legal charge of £70,000 on their home.

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Another customer, Paul

Walton, 41, from Rotherham, South Yorkshire, found loan documents drawn up in his name for new accounts. “They were fabricated and there was interest accumulating in the accounts,” he said.

The bank claims the new loan accounts were created “purely” for administration and that it was never intended that the debts should be collected. They were unable to

explain exactly what the purpose of the “administrative accounts” was, why they had created them and how many customers were affected.

John Healey, a former Treasury minister and Walton’s MP, said the situation was “deeply disturbing”.

“The system does not appear tight enough to prevent [these accounts] becoming the basis of real debt demands and court action,” he said.

http://www.timesonline.co.uk/tol/news/uk/article5299256.ece

Is it possible that they are creating 'phantom' loans in order to get access to more bailout cash or to sell them on the government backed rescue schemes? If they are then this is massive..........

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I think that first apperaed on Consumer Action Groutp a while ago........:-) Its a good example of how RBS conducts business which is why I am very, very suspicious of the above stories.

Why do you say that? Surely the intranet document suggests impropriety on the part of RBS or am I missing something here?

It may not be downright illegal to recreate documents in this way but at best it is severely testing of good banking practice.

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I have never quite understood RBS and the way the account for 'accounts'

I regularly have accounts with a large positive balances in them that seem duplicated but whenever I try to draw on them the system claims I have insufficient funds. Double entry accounting? :(

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Is this just RBS creating paperwork so they can securitise credit card debt and overdraft debt?

Whatever it is, it seems a murky practice for a state controlled bank.

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  • 2 weeks later...
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HOLA4418

Hi all,thanks for posting our story. Just wanted to clarify why we believe the RBS create secret loan accounts.

The 'NEW' loan accounts were created by the recovery department in Edinburgh. They closed a business current account with an unsecured debt of £44k [ of which @ £30k was interest & charges]. In June 1996, they closed this account & replaced it with a Business Loan Capital & Interest account.

In March 1997 they did the same with 2 personal current accounts, they became Flexible Loan Capital & Interest Accounts. But they also attached to all these 'New' accounts a quarantee from a business loan that had been paid off in full in 1996. All of this is recorded in their Solicitors files. [We did a SAR on them aswell].

In correspondence with us in Nov 97 the RBS informed us that the we had 'NEW' account numbers because the accounts were being moved to Edinburgh. At the same time, they wrote to their Sols & informed them that we had a Secured Business Term Loan account. There are other discrepencies between what the bank was telling us & what they were telling the Sols. This is why we never realised what was going on.

For whatever reason,whether it was merely for internal accounting, or perhaps the recovery department were paid on bonuses. But they had successfully taken an unsecured debt & turned it into an asset. Which of course inflates their balance sheet.

In Nov 1998 they litigated on these new accounts. They used the 'New' account no's, but the old account types when filing their claim against us. They LIED when they said in the press that these accounts are only for internal accounting purposes.

Debbie

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Hi all,thanks for posting our story. Just wanted to clarify why we believe the RBS create secret loan accounts.

The 'NEW' loan accounts were created by the recovery department in Edinburgh. They closed a business current account with an unsecured debt of £44k [ of which @ £30k was interest & charges]. In June 1996, they closed this account & replaced it with a Business Loan Capital & Interest account.

In March 1997 they did the same with 2 personal current accounts, they became Flexible Loan Capital & Interest Accounts. But they also attached to all these 'New' accounts a quarantee from a business loan that had been paid off in full in 1996. All of this is recorded in their Solicitors files. [We did a SAR on them aswell].

In correspondence with us in Nov 97 the RBS informed us that the we had 'NEW' account numbers because the accounts were being moved to Edinburgh. At the same time, they wrote to their Sols & informed them that we had a Secured Business Term Loan account. There are other discrepencies between what the bank was telling us & what they were telling the Sols. This is why we never realised what was going on.

For whatever reason,whether it was merely for internal accounting, or perhaps the recovery department were paid on bonuses. But they had successfully taken an unsecured debt & turned it into an asset. Which of course inflates their balance sheet.

In Nov 1998 they litigated on these new accounts. They used the 'New' account no's, but the old account types when filing their claim against us. They LIED when they said in the press that these accounts are only for internal accounting purposes.

Debbie

Geez! But why am I not in the least bit surprised...

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