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The Desparation Of The Banks

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

Halifax have had about 2.5k off me over the last 6 years in similar circumstances.

it leaves me wanting to punch the sh1te out of some knut when they have done this.

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Halifax have had about 2.5k off me over the last 6 years in similar circumstances.

it leaves me wanting to punch the sh1te out of some knut when they have done this.

Last year I got back about £1.8k off Halifax before the OFT case freeze and £1.5k of Halifax VISA, both via the Financial Ombudsman. I put it in gold :lol:

F*cking banks.

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Tell them to close the account and issue summons against you for the debt.

Let THEM prove that 1000% cost on a small debt is reasonable.

Edited by Bloo Loo

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

If they don't actually have your money then they have nothing. Simply ignore them. Or send them bills for your time; place a high value on it (maybe around 120 quid?). Don't pay them. This is theft you're describing.

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Same thing happened to me once - a direct debit bounced.

Yes, it was my fault and I am responsible for my account - I had to pay £35.

A few days later I found that unauthorised overdraft fees had dropped to £20. I tried to get my £15 back, but was given a whole load of crap by the little goatee-bearded w*nker in his office; worse still, he then started trying to sell me home contents insurance.

If you ever have reason to go to a bank make sure it IS NOT LLOYDS TSB, PALMERSTON ROAD, PORTSMOUTH! (I can`t remember the tosser`s name otherwise I`d be naming here; just look out for Wonder Goatee (what`a`gwan??!!)

:rolleyes:

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If they don't actually have your money then they have nothing. Simply ignore them. Or send them bills for your time; place a high value on it (maybe around 120 quid?). Don't pay them. This is theft you're describing.

Indeed. Report their behaviour to the Financial Ombudsman Service, not as a claim for your money back as they'll ignore it due to the OFT freeze, but as a complaint about Lloyd's totally shit behaviour. Its easy and straightforward to use their excellent service and can be done online here:

http://www.financial-ombudsman.org.uk/cons.../complaints.htm

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Guest The_Oldie
If they don't actually have your money then they have nothing. Simply ignore them. Or send them bills for your time; place a high value on it (maybe around 120 quid?). Don't pay them. This is theft you're describing.

The problem with that approach is that they may well put you on a credit blacklist and circulate your details to all the credit agencies, which could be inconvenient. I would recommend a trip to the Citizens Advice Bureau and/or the financial ombudsman.

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The problem with that approach is that they may well put you on a credit blacklist and circulate your details to all the credit agencies, which could be inconvenient. I would recommend a trip to the Citizens Advice Bureau and/or the financial ombudsman.

Yes, you can ask the Ombudsman to ensure that Lloyds remove any adverse details they may have levied against your credit history.

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What annoys me here, is that the OP had a 0 balance, no OD facility.

Somebody makes a claim on the account and the payment is rejected- quite correctly.

The charge the bank then made was for refusing the payment.

Where is it written that the bank can PREFER themselves as a creditor? this is surely illegal and would be rejected in a court.

And THEN help themselves to further daily charges in an account that has no facility?

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What annoys me here, is that the OP had a 0 balance, no OD facility.

Somebody makes a claim on the account and the payment is rejected- quite correctly.

The charge the bank then made was for refusing the payment.

Where is it written that the bank can PREFER themselves as a creditor? this is surely illegal and would be rejected in a court.

And THEN help themselves to further daily charges in an account that has no facility?

Yup, f*cking banks.

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

If you closed the account you have no probs. Seems to me you emptied it and effectivly asked them to pay your Moneyweek membership. Like if I were to ask you to pay my internet connection for replying to your post <_<

£15 a day sounds a bit steep though.

Put yourself in their shoes. If I removed all my money from the "The Bank of Chriso" but continued to draw money from you would you not be a little annoyed?

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If you closed the account you have no probs. Seems to me you emptied it and effectivly asked them to pay your Moneyweek membership. Like if I were to ask you to pay my internet connection for replying to your post <_<

£15 a day sounds a bit steep though.

Put yourself in their shoes. If I removed all my money from the "The Bank of Chriso" but continued to draw money from you would you not be a little annoyed?

They bounced the moneyweek payment. They didnt bounce their own payments for bouncing the former. Double standards.

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just keep going in and stealing the pens for the next 8 years to recover your money.

also go on a postal binge. call them up, waste their time. have them send record after record.

get all you can ask for thats free and waste their time and money for a while.

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

Small Claims. By the time they have paid their lawyers to handle the matter they will have incurred costs far exceeding the amount you have been ripped off. At least you will have the satisfaction of punishing them by way of costs even if the Judge rules against you and holds that 120 quid for a 10 quid overdraft is reasonable--which he/she is not likely to do!

Sue? Hell yes.

Basis of claim: Unfair contract terms: excessive and punitive penalty.

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just keep going in and stealing the pens for the next 8 years to recover your money.

also go on a postal binge. call them up, waste their time. have them send record after record.

get all you can ask for thats free and waste their time and money for a while.

Better to learn from your mistake and don't f*ck up again.

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also print out some dirty pornographic jpegs. take them in to the busy saturday morning helpdesk and shout

"your assistant manager was supposed to send a loan application and instead i got this 'flith' through the post."

(presenting each A4 jpeg blow up to the crowd until you feel faint at the site of all the RODOX quality bukkake)

pass out, and ask for a glass of anti porn water....

make a scene.

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also print out some dirty pornographic jpegs. take them in to the busy saturday morning helpdesk and shout

"your assistant manager was supposed to send a loan application and instead i got this 'flith' through the post."

(presenting each A4 jpeg blow up to the crowd until you feel faint at the site of all the RODOX quality bukkake)

pass out, and ask for a glass of anti porn water....

make a scene.

Now that is a brilliant approach - the outraged customer livid at some gel-haired, Burton-suited little sh8t`s porn.

They`ll probably give you unlimited credit (repayable when you feel like it) just to get you out! :lol:

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also print out some dirty pornographic jpegs. take them in to the busy saturday morning helpdesk and shout

"your assistant manager was supposed to send a loan application and instead i got this 'flith' through the post."

(presenting each A4 jpeg blow up to the crowd until you feel faint at the site of all the RODOX quality bukkake)

pass out, and ask for a glass of anti porn water....

make a scene.

would this be a classic "BUM on a bank"? they are so desparate to avoid?

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

Normal business practice involves quoting for a job and then letting the customer decide whether they use the service. Banks have got into the practice of providing the service and then making up a bill out of nothing. This is extortion in every sense of the word.

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I had a negative experience with LloydsTsb. For the first time in my entire lifetime that I have ever been in any sort of debt, I was switching money from loydstsb to Icesave, the reason was the money I had transferred from my LloydsTSB online saver account to my Lloydstsb current account failed for some unknown reason, so I was accidentally £40,000 in debt on my current account after the Icesave transaction, for around 5 days until I got a letter. I then checked and transferred the money right away. They then charged me nearly £300! I was incandescent to say the least. I phoned the manager whilst spitting flames and they did agree to write off the charges. The thing is, I had in total more saved with the Lloydstsb than I had ever been in debt, and had furnished them with savings for years, from which they base there income from.

So, Gold bullion and foreign shares is where I keep nearly all my savings now, I wouldn't even pi$$ on the uk banking system if it was on fire :lol:

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

I had a similar experience with LloydsTsb that had a different outcome. I recently bought a laptop over the Internet so used a credit card to pay (for insurance, security, etc reasons). The money to pay off the whole amount on the card was sitting quietly awaiting collection... in the wrong account! I had forgotten that I had switched the credit card direct debit to Lloyds, which is currently my secondary current account.

Like the OP I got a letter several days after the credit card payment was due to go out. Mine said that they had actually paid the amount, but that this had taken me into about £1300 of unauthorised overdraft for which they had charged me £25 and would charge £20 per day until I squared things up. I was £75 down in charges by the time I got the letter.

I phoned to explain what had happened, and the emphasis I placed was to accept responsibility for my mistake and to ask about the best way to avoid further charges during the time that money would take to be transferred to Lloyds. The guy I was speaking to accepted I had made a mistake and set up an agreed overdraft there and then to avoid any more charges. I then tentatively asked if there was any way, given that I had made a genuine mistake, that the existing charges could be reduced, suggesting that we might split the charges 50/50. After a short while looking into this he said said that since I hadn't incurred any charges for ages (specifically in the previous 12 months), and that I had made a mistake, he would waive the whole lot!

I don't know if it was my approach, my relatively clean record with them, or just the fact that I was lucky enough to speak to one of the "good guys", but I guess it goes to show that they can sometimes be more reasonable than they need to be.

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

Here is another example of banks literally committing a hold up in the high street. My wife has a savings account with Braclays, because she is not British, and has no credit history, the only account she can open is a savings account. she has 500 quid going in every month, all the direct debits are setup in the account. If money is not in the account, the bank just doesn't pay the DD. She is not allowed inrenet banking with the account and her gym membership DD came through, her account was 11 pounds short of the DD. Barclays didn't pay it. They tried to charge her 15 quid.

She asked them why they charged her 15 pounds for doing nothing?

She asked them if they walk up to people in the street and extort money from them, because that is what they did to her.

Rotten rotten Bank!

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A little off topic I know but thought worth a post anyway.

I have recently switched my bank account away from Lloyds TSB along with my wages and direct debits and emptied my account.

I accidentally left one direct debit on the account (ironically enough, a £14.95 membership fee for MoneyWeek), and a couple of weeks back it bounced!

Anyway, from being on a £0 balance, they subsequently charged me £30 for going over, and have had the audacity to charge me £15 PER DAY (6 days in total until I received the letter and had a chance to pay money in) so a £14.95 cost has cost me £120!!!!!!!!!!!!!

If this isn't an example of banks trying to rob their customers whenever possible, then I don't know what is. I hope they rot like the 'Rock'

I rang them up and I was politely told to go to hell. Anyone think I have any chance of claiming these charges back??

Rant over!!!!

Here is another example of banks literally committing a hold up in the high street. My wife has a savings account with Braclays, because she is not British, and has no credit history, the only account she can open is a savings account. she has 500 quid going in every month, all the direct debits are setup in the account. If money is not in the account, the bank just doesn't pay the DD. She is not allowed inrenet banking with the account and her gym membership DD came through, her account was 11 pounds short of the DD. Barclays didn't pay it. They tried to charge her 15 quid.

She asked them why they charged her 15 pounds for doing nothing?

She asked them if they walk up to people in the street and extort money from them, because that is what they did to her.

Rotten rotten Bank!

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I had a similar experience with LloydsTsb that had a different outcome. I recently bought a laptop over the Internet so used a credit card to pay (for insurance, security, etc reasons). The money to pay off the whole amount on the card was sitting quietly awaiting collection... in the wrong account! I had forgotten that I had switched the credit card direct debit to Lloyds, which is currently my secondary current account.

Like the OP I got a letter several days after the credit card payment was due to go out. Mine said that they had actually paid the amount, but that this had taken me into about £1300 of unauthorised overdraft for which they had charged me £25 and would charge £20 per day until I squared things up. I was £75 down in charges by the time I got the letter.

I phoned to explain what had happened, and the emphasis I placed was to accept responsibility for my mistake and to ask about the best way to avoid further charges during the time that money would take to be transferred to Lloyds. The guy I was speaking to accepted I had made a mistake and set up an agreed overdraft there and then to avoid any more charges. I then tentatively asked if there was any way, given that I had made a genuine mistake, that the existing charges could be reduced, suggesting that we might split the charges 50/50. After a short while looking into this he said said that since I hadn't incurred any charges for ages (specifically in the previous 12 months), and that I had made a mistake, he would waive the whole lot!

I don't know if it was my approach, my relatively clean record with them, or just the fact that I was lucky enough to speak to one of the "good guys", but I guess it goes to show that they can sometimes be more reasonable than they need to be.

Prob a bit of everything. I used to work for Barclaycard and would be v generous with writing off customers interest. However I would expect the customer to be polite about the whole affair. Rude, shouting, insulting behaviour would always get zero from me. Not that this had anything to do with company loyalty, I was just not prepared to reward rude behaviour - the'd only keep doinig it to others. If they were nice, I'd always do what I could, even if it was against company policy (I'd just give them the excuse to formally use).

And yes..........I was one of the 'good guys'. ;)

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  • 297 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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