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JayneT

Problem With Agent

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Forgive me for charging straight in (being a newbie and all) but I figured after reading some of the threads that some of you may be able to offer advice.

I've had lot's of problems with my current agent (too long and boring to go into at the moment) but it boils down to me trying to move. After finding a property and not only paying the new agent a ref fee but ALSO my current agent (to do the ref!) - I am told that the agent has given me an unsatisfactory ref. The agent I was going to go through has no further information although were as helpful as they could be as they'd been made aware of the problems at the viewing, as the ref itself was done via a third party company.

What information can I legally request from my current agent? I would like to know the details of what they have said, as I am certain that most of it can be put down to the "problems" I have had with them. Also I was wondering if anyone can advice how to get around this problem? Will agents take character ref (solicitor maybe?) and employee ref only?

Any feedback would be much appreciated

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Forgive me for charging straight in (being a newbie and all) but I figured after reading some of the threads that some of you may be able to offer advice.

I've had lot's of problems with my current agent (too long and boring to go into at the moment) but it boils down to me trying to move. After finding a property and not only paying the new agent a ref fee but ALSO my current agent (to do the ref!) - I am told that the agent has given me an unsatisfactory ref. The agent I was going to go through has no further information although were as helpful as they could be as they'd been made aware of the problems at the viewing, as the ref itself was done via a third party company.

What information can I legally request from my current agent? I would like to know the details of what they have said, as I am certain that most of it can be put down to the "problems" I have had with them. Also I was wondering if anyone can advice how to get around this problem? Will agents take character ref (solicitor maybe?) and employee ref only?

Any feedback would be much appreciated

They normally ask for 1) whether you have paid on time 2)Work reference ie do you have a job 3)whether your income can support the rent 4)character reference from a friend/colleague.Not sure if there's much else...you could try asking the new agents if paying cash up front would help....if you have got the spare money that is...they dont do reference checks quite often if you can pay 6 months up front.

(Don't know if that's feasible) but it may be worth asking new agents if that would make a difference then you could see if the refused ref was to do with money.

I think the 3rd party companys also have access to credit rating checks,not sure.

Hope this helps a bit.

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(Don't know if that's feasible) but it may be worth asking new agents if that would make a difference then you could see if the refused ref was to do with money.

This is what I really need to find out. Basic jist is that last year there was a fire by my flat and it caused bad smoke damage and some structural damage to the place. It was deemed uninhabitable by the insurance people and so I didn't pay rent until the work was completed to fix it and my LL got a loss of rent payment. However, the arrears still build up on the agents accounts (as it would) until the insurance companies paid out. I think this is the problem as if the ref asked the question: "has the tennant ever been in arrears?" then unless they specifically told them why - they would have just put down YES.

The new agents don't hold the information as the checks are done by a third party. All they have been told is that the application was declined as they had an "unsatisfactory" ref from my agents. My question is - can I DEMAND to see a copy of the ref that my current agents did?

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  • 335 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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