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mary022

I accepted the Optima Legal...

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Hi, 

I accepted the Optima Legal in hope that they would provide a quick and efficient service. My remortgage case has been ongoing for almost 3 months now and on top of it I am unable to reach them over the phone or by email for many days. The lender states that my redemption statement is already with the solicitor and I am desperate to receive it today! How am I supposed to get in touch if I am being ignored at such an extent?

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18 hours ago, mary022 said:

Hi, 

I accepted the Optima Legal in hope that they would provide a quick and efficient service. My remortgage case has been ongoing for almost 3 months now and on top of it I am unable to reach them over the phone or by email for many days. The lender states that my redemption statement is already with the solicitor and I am desperate to receive it today! How am I supposed to get in touch if I am being ignored at such an extent?

I used Optima for a remortage without issue a year ago, but I did wonder if it was more of a website front for  a panel of solicitors.

Try calling again/finding out if there is a local firm in the loop somewhere.

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  • 295 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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