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17 hours ago, Funn3r said:

Shush! Thou shalt not reveal the secrets to the profane

We had major and complicated Network issues at my place the other day and everyone was going mad trying to work around them whilst the hardware guys issued endless "all-person updates" about what was being investigated.  About 11am I just quietly switched off my desk computer and let it reboot whilst I made a cup of tea.  When I came back it was all beautiful and working.  Did I share this with the rest of my team?  I confess I did not.

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1 hour ago, spyguy said:

Thats as credible as the initial claim that the system was up + running.

 

Exactly. Why would anyone decide to be a new TSB customer when the existing ones are on telly all the time saying their money has vanished and they spend hours on hold when they ring up to complain. 

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9 hours ago, Funn3r said:

Exactly. Why would anyone decide to be a new TSB customer when the existing ones are on telly all the time saying their money has vanished and they spend hours on hold when they ring up to complain. 

Current account now pays 5 percent interest for an indefinite period.

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All banks are down time to time. But I cant say that I have had any problems with TSB this week. I do think that - when it works - their site isnt as bad as some. Royal bank of Scotland and first direct are 2 particularly irritating ones I find.

The best thing to come out of the issues in April was that they now pay 5% interest (allbeit capped on £1500). Its not much, but I want to take them for every penny I can. Its working out at just over £6 per month. 

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On 26/04/2018 at 13:42, Funn3r said:

Everyone in the IT biz has been speculating on what went wrong exactly. Pretty much everyone agrees management set a deadline based on cost, engineers all said f-off that is stupid and impossible, ye cannae change the laws of physics and she'll blow, but then got told do it anyway.

I've worked as an IT consultant at a number of banks, both retail and investment, and can confirm that this happens at most of them. I'm currently working at a continental European investment bank on a £40m capital project that will deliver very little business benefit. It is a box-ticking exercise for a reasonably senior individual so that he can have a shot at the board. I have monthly meetings where I challenge the dates pencilled in by a previous programme manager and explain to senior management that the next release will be crap, but it all falls on deaf ears. In fact the release in June caused the bank to be out of the FX market for three days, yet because something was delivered, even though it was an utter disaster due to lack of testing (no time!), senior managers were slapping IT on the back.

These "businesses" deserve to be destroyed by the challenger banks. They are rotten.

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1 minute ago, LVM said:

I've worked as an IT consultant at a number of banks, both retail and investment, and can confirm that this happens at most of them. I'm currently working at a continental European investment bank on a £40m capital project that will deliver very little business benefit. It is a box-ticking exercise for a reasonably senior individual so that he can have a shot at the board. I have monthly meetings where I challenge the dates pencilled in by a previous programme manager and explain to senior management that the next release will be crap, but it all falls on deaf ears. In fact the release in June caused the bank to be out of the FX market for three days, yet because something was delivered, even though it was an utter disaster due to lack of testing (no time!), senior managers were slapping IT on the back.

These "businesses" deserve to be destroyed by the challenger banks. They are rotten.

So are the challenger banks....

Just let the current banjs die and be replced by orgs tgat can fo software.

Thats happening in retsil and manufacturing - do software or die.

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On 27/07/2018 at 11:51, Funn3r said:

Exactly. Why would anyone decide to be a new TSB customer when the existing ones are on telly all the time saying their money has vanished and they spend hours on hold when they ring up to complain. 

And what is the price of screwing up big time?  A big MC sized pay out with no responsibility....

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17 minutes ago, spyguy said:

And hes off....

https://www.bbc.co.uk/news/business-45406322

Lessons learnt?

Never use Spanish IT and .Net for critical computers.

seems like the plan will be to struggle on while I guess the boe/ regulators work on a solution. Closedown ?

There’s a lot of press that banks  path is to a pure IT company.

Edited by Ash4781
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