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SarahBell

Email Tracking Software?

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Just had an email of which follows a snippet:
sort of mail tracking software which will tell her whether emails have been read, deleted, forwarded and, apparently, who they are forwarded to!


I quite like the sound of that. Does it exist?

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Just had an email of which follows a snippet:

sort of mail tracking software which will tell her whether emails have been read, deleted, forwarded and, apparently, who they are forwarded to!

I quite like the sound of that. Does it exist?

Sounds like a web bug, also called web beacon. It involves having an image (sometimes an invisible image) which gets displayed as part of the content when someone reads the email. To get the image the mail software has to pull it from a web server somewhere. If you control that server then you can see all the instances of that image being requested.

Going a bit far to say "it doesn't work", but bear in mind that mail software usually turns off images by default precisely because it poses a security threat - most people don't want their mail viewing to be tracked! It is possible for individual mail users to turn their images back on again but only in that less-than-likely use case will the web bug deliver the desired tracking results.

https://en.wikipedia.org/wiki/Web_beacon

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