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It has taken 67 days for my letting agent to get my damage deposit protected under a Tenancy Deposit Scheme! They should have done so within 30 days. I started my tenancy on 6th of March.

Failure to do so could result in a fine to the landlord or letting agent of up to three times the value of the deposit. Furthermore, until a deposit is protected, the landlord is unable to serve me notice to leave under s21 of the Housing Act 2004.

Never mind, it only took a trip to the Citizen's Advice Bureau and 2 'recorded delivery' letters to get the deposit protected! :rolleyes:

First letter to the letting agent reminding them of their obligation. Second letter to a Property Ombubsman explaining the situation (+ enclosed copy of letter to LA). I didn't realise that from October 2014, all lettings agents must be registered with one of three redress schemes.

This is a another example of the ineptitude of lettings agents, who are very much fair game on HPC. :D

Power to the People! B)

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Don't pay any more rent until this matter is resolved

Thanks for the tip. All sorted now - deposit now protected.

Interesting development - Letting Agent emailed me a few days ago asking me to amend my Standing Order so that rent is paid directly to the Landlord (for first 2 months have paid it to LA) . Maybe he's fed up with the Letting Agent's inaction too and is negotiating out of his contract with LA? :unsure:

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