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Patchy Broadband

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Can anyone here help me with this - I've just spent 15 minutes online to BT support, with no help from them whatsoever.

My broadband is patchy - sometimes websites load and refresh fine, other times they hang, usually until they time out, unless I interrupt the process. I use google servers for DNS.

A traceroute to BBC shows instant connection to my router, but then a massive delay making it to the next hop (or at least, this is my interpretation). And example is here:

1 192.168.1.254 (192.168.1.254) 2.238 ms 2.234 ms 2.620 ms

2 * * *

3 * * *

4 31.55.187.168 (31.55.187.168) 21.038 ms 20.712 ms 20.936 ms

etc etc.

My question is whether I am reading the trace correctly - could it be that the delay is actually in connecting to the router, and that I need to try a different wireless channel or something?

Thanks for any help.

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The * * * just means the server didnt respond in a timely manner, very often thats normal and doesnt really tell you anything.

Last Tuesday Microsoft dumped a bunch of very critical security patches, so a lot of companies who are heavily reliant on Microsoft servers (such as the BBC and some ISPs) have been busily patching thousands of servers.

I suspect the random slowness you are seeing will go away by tomorrow.

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The * * * just means the server didnt respond in a timely manner, very often thats normal and doesnt really tell you anything.

Last Tuesday Microsoft dumped a bunch of very critical security patches, so a lot of companies who are heavily reliant on Microsoft servers (such as the BBC and some ISPs) have been busily patching thousands of servers.

I suspect the random slowness you are seeing will go away by tomorrow.

Ah, that's interesting, thanks. It would be about last Tuesday it started.

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scan for spyware. that could make internet patchy.

reboot the router.

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My porn all went slow! Is it you lot watching fluffy kittens?

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scan for spyware. that could make internet patchy.

reboot the router.

Just scanning now, although I have live protection so I'd expect to know about it already if there were anything. Rebooting the router is a 3x per week experience for me anyway - it's a BT bastarding homehub, which is the worst router I have ever owned, by some considerable margin.

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Just scanning now, although I have live protection so I'd expect to know about it already if there were anything. Rebooting the router is a 3x per week experience for me anyway - it's a BT bastarding homehub, which is the worst router I have ever owned, by some considerable margin.

Dumped my BT cr4p for a TP-Link 8817 modem and added a separate router

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Dumped my BT cr4p for a TP-Link 8817 modem and added a separate router

Hmm, that's good to know - I might well end up doing the same in the not too distant future. Having been used to Netgear for years, I'm just not accustomed to something quite as flakey as the home hub. Bloody awful thing.

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I am on BT and have random outages over the last few days. All of a sudden the connection just drops. Able to ping the router but nothing beyond that. I use an archer D7 AC1750 Wireless Dual Band Gigabit ADSL2+ Modem Router

Entry into the interface and a disconnect/connect solves it but it the buggeration factor.

I use BT's DNS servers (no entry in the routers config) and was about to change these to see if it was the problem.

Thanks to the poster about the security patch explanation, that sounds feasible as for Months prior to last Tuesday/Wednesday this router/connection has been absolutely fine.

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I have to say my BT HH 3 has been nothing but reliable.

Have to check that other users arent on netflix if it all goes a bit slow, as we have about 2Mbs available on the 8Mbs connection.

Check the BT website about local outages too...

You might have a neighbour who also just discovered Netflix and is hogging your Contended Bandwidth.

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