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British Call Centre Workers From Wrexham Fly To New Zealand To Work The Night Shift

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http://www.dailymail.co.uk/news/article-2318281/British-centre-workers-Wrexham-fly-New-Zealand-work-night-shift-office-hours-telephone-company.html

Employees of Welsh phone-answering company refuse to work nights

So firm moves workers to Auckland so they can work in the daytime

Bosses say staff are more productive as they work around the clock

Although why not employ people in New Zealand???

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We use them and they provide a brilliant service, would be a little odd if we had a foreign voice answering the phone for us.

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Seems a win-win situation to me, the staff seem to be thrilled about it, they will be working normal daytime hours while it's night-time in Britain... it said that the call-centre staff refused to work nights and I have read comments suggesting that Latvians/Lithuanians wouldn't be so bolshy but perhaps the call centre owners have realised that we don't want to have to keep on repeating ourselves and spelling simple words out with our phone bills going up by the minute so that their staff costs can go down by the minute.

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Call centre jobs are the savior of the UK knowledge economy.

What it is like to work in a call centre: NOTE THERE IS SOME SWEARING

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I'm amazed that call centres are still going, what with the rise of internet based automatic systems e.g. internet banking replacing phone banking. HMRC website replacing phoning a tax advisor. etc.

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I'm guessing the following:

1. Some Welsh required, which NZ workers can't provide, and this might overcome any potential visa objections by NZ authorities

2. Temporary workers only, they're not relocating them permanently to NZ so that means they don't have the expense of having to make them redundant and hire new workers in NZ

3. Probably paid less than NZ staff, again making it cheaper to keep them on.

4. Can't get anyone else to do the job - locals probably mostly better off on benefits, and how many other people would want to move to Wrexham to work a night shift in a call centre? The only people likely to would be immigrants, who won't have the necessary language skills either in English or Welsh.

5. May be able to get group discounts for air travel

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  • 238 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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