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Halifax Have Paid Me Backdated Interest On My Isa!

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If you've read my previous post you know that I started a Direct Reward ISA at the Halifax in 2009. I got 3.0% in the first year and I foolishy assumed that I'd be getting 3.0% in the next year as well because of all their press adverts saying "Direct Reward ISA 3.0%". Turns out I was on Direct Reward 3 and the adverts refered to Direct Reward 4! Yes, they have multiple products with the same name but different interest rates. My payment in the second year was 0.5%!

This morning I phoned up (0845 122 1349) and told the nice lady I was collecting info to put together a complaint for the Advertising Standards Authority and suddenly she was offering me back-dated interest as though I was on the higher rate all along!

Anyone else in this boat should call them and collect their free money. B)

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If you've read my previous post you know that I started a Direct Reward ISA at the Halifax in 2009. I got 3.0% in the first year and I foolishy assumed that I'd be getting 3.0% in the next year as well because of all their press adverts saying "Direct Reward ISA 3.0%". Turns out I was on Direct Reward 3 and the adverts refered to Direct Reward 4! Yes, they have multiple products with the same name but different interest rates. My payment in the second year was 0.5%!

This morning I phoned up (0845 122 1349) and told the nice lady I was collecting info to put together a complaint for the Advertising Standards Authority and suddenly she was offering me back-dated interest as though I was on the higher rate all along!

Anyone else in this boat should call them and collect their free money. B)

My mother had a go at them 5 weeks ago on the same point and they did the same.

They are very nice to savers at the moment if you have a big balance and threaten to walk because you have been mislead etc or they offer you an uncompetitive rate. There seems to be an element of digression for good savings customer retention if you ask them in the right way.

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  • 311 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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