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Bingley Bloke

Landlord Not Fulfiling Obligations - What Next?

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Moved to a rented house recently on a private letting basis...

12 Feb - got keys. Landlord said that the boiler was not holding pressure and someone would be "round on Wednesday".

Wednesday came and went. Nothing.

20 Feb - Actually started living in house and noticed that temperature of shower was constantly fluctuating between hot and cold when in use.

Contacted landlord. "Someone will be round on Thursday or Friday".

Thursday and Friday came and went. Nothing.

28 Feb - Landlord turns up with Plumber who replaces a part on boiler (while we are at work and without giving the 24 hours notice that we are allowed if someone wishes to enter the property in our absence). Boiler now holding pressure but temperature of water through shower is still fluctuating as it was originally. OH is now experiencing a skin irritation as a result of exposure to rapid temperature changes. Landlord contacted via e-mail and asked to arrange for the problem to be rectified immediately.

1 Mar - Landlord replies and says he'll "arrange for it to be sorted asap"

5 Mar - Still waiting.

How long does this have to go on before we can refer it to a higher authority, and what higher authority is there for us to refer it to?

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Moved to a rented house recently on a private letting basis...

12 Feb - got keys. Landlord said that the boiler was not holding pressure and someone would be "round on Wednesday".

Wednesday came and went. Nothing.

20 Feb - Actually started living in house and noticed that temperature of shower was constantly fluctuating between hot and cold when in use.

Contacted landlord. "Someone will be round on Thursday or Friday".

Thursday and Friday came and went. Nothing.

28 Feb - Landlord turns up with Plumber who replaces a part on boiler (while we are at work and without giving the 24 hours notice that we are allowed if someone wishes to enter the property in our absence). Boiler now holding pressure but temperature of water through shower is still fluctuating as it was originally. OH is now experiencing a skin irritation as a result of exposure to rapid temperature changes. Landlord contacted via e-mail and asked to arrange for the problem to be rectified immediately.

1 Mar - Landlord replies and says he'll "arrange for it to be sorted asap"

5 Mar - Still waiting.

How long does this have to go on before we can refer it to a higher authority, and what higher authority is there for us to refer it to?

Have a corridor and bathroom walls/ceiling ruined by a long term leak from upstairs (coz they didn't report it for ages to Agency staff)

A year later after two inspections (by Agency Owner) and two promises to my face to clean up the expanding area of black fungi/damp areas/cracked plaster/paintwork - they have still not been around to redecorate.

House owner lives off-shore, tax avoiding - never met them!

Who do you complain to?

Edited by erranta

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I'd pretty seriously think about withholding rent

citizens advice bureau

if you or partner are a member of a union, they may offer advice instead

shelter

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I'd pretty seriously think about withholding rent

DONT withold rent - only a judge can give you that right unless the right has been established by case law.

Contact the Environmental Health Officer at your local council as this is probably a breach of section 11 of the 1985 Landlord & Tenant Act (probably - because it doesn't specifically mention showers - which were less common when it was written)

This may also be of use: http://england.shelter.org.uk/get_advice/repairs_and_bad_conditions/repairs_in_private_lets/tenants_doing_repairs

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I'd pretty seriously think about withholding rent

citizens advice bureau

if you or partner are a member of a union, they may offer advice instead

shelter

A good firm of solicitors with a Housing Law practice should be able to give you an initial 1/2 hour free consultation as well. If you are a member of a union, your union can probably put you in touch with specialised solicitors.

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  • 312 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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