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Ground Rent Payment Receipt? That Will Be £30 + Vat Please!

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I've recently sold my flat, which is a leasehold.

As part of the documents to provide for the buyers, proof needs to be given of all payments made on service charges and ground rent.

I have paid my ground rent, but needed to provide a payment receipt from the landlords (I don't know if I can name them here?).

"That will be £30 plus VAT" I was told, "to be delivered within the next 7 days...if you want a fast service, that's £40 plus VAT!"

The ground rent for one year is £50...

and I'm being clear here: it's not for a copy of a receipt, but it's for the actual receipt of payment itself.

They never provide any receipts, it's not like I've lost the document - I never got one after paying my ground rent. The landlord just never sends any receipts unless you ask for one.

It's as if you'd walk into a shop, buy a pint of milk, pay for it, and then being told that if you want a receipt, it costs 30 quid plus VAT.

It's a disgraceful practice, and I'm wondering if any of you here have had a similar experience of this.

Are you aware of any laws about bill payment receipts? Where can I find these if they exist?


Edited by Frenchie73
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