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Bad Property Managing Agents

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Hi All,

I just recently purchased a flat in a block of 20 flats.

Now I and other neighbours have noticed that the communal area is dirty and the grass is hardly ever cut. Neighbours have told me that they have complained and complained but they hardly ever come to do the so called 'Gardening and Cleaning' that they charge a substantial amount for except for perhaps once in a blue moon. I don't mind that the place is dirty (if we never paid any significant amount of service charge).

Apart from the eye-sore. What really makes me sick is that an company can have the audacity to collect monies (when it's tight these days) and just not do a damn thing about what we are paying them for. Other areas around the area are well kept and groomed apart from our little cul de sac.

How can we as a collective take action against what amounts to day light robbery from this property managing agent? This is really disgusting that someone can collect money like this.

Regards,

Me

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Warning: IANAL, and my knowledge of this is out-of-date.

If your landlord (the freeholder) is unhelpful, there may be nothing you can do. But if you do try something, be sure to do it in the name of a residents association: as many of your fellow-inmates as you can get to agree on a course of action.

You can force the landlord to appoint a manager who will have responsibility for the things that trouble you. But I suspect your situation is the more usual one: there is a manager, but he/she is useless. So the best you can do is tell the landlord your concerns, and request a change of manager. If you have a credible candidate, all the better.

The final option is to look into acquiring the freehold, so that you have control over appointing the manager (and hope the current landlord hasn't done a Labour and signed a binding contract you can't get out of). I'm not sure how the law stands on that (of course it'll only stand a chance if you all work together), but it's an area where parliament has legislated many times, but repeatedly gets scuppered by the vested interests who are more powerful than elected politicians. If your landlord is uncooperative it'll be an expensive nightmare.

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Hi All,

I just recently purchased a flat in a block of 20 flats.

Now I and other neighbours have noticed that the communal area is dirty and the grass is hardly ever cut. Neighbours have told me that they have complained and complained but they hardly ever come to do the so called 'Gardening and Cleaning' that they charge a substantial amount for except for perhaps once in a blue moon. I don't mind that the place is dirty (if we never paid any significant amount of service charge).

Apart from the eye-sore. What really makes me sick is that an company can have the audacity to collect monies (when it's tight these days) and just not do a damn thing about what we are paying them for. Other areas around the area are well kept and groomed apart from our little cul de sac.

How can we as a collective take action against what amounts to day light robbery from this property managing agent? This is really disgusting that someone can collect money like this.

Regards,

Me

You can vote for a "right to manage".

A straight 50% majority (of leaseholders) (and a bit of paperwork) will do it.

Note that you then don't actually have to manage yourself if you don't want to. With and RTM it is quite normal to appoint a third party to do it, but the fact that they can be "sacked" means that they will (usually) perform.

If you are being (over)charged for something that isn't being done, you can challenge the fee via the leasehold tribunal and if they find in your favour the MA have to remove/refund the fee.

tim

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Hi,

have a look at the leasehold advisory service website. they have loads of good advise and if you contact them you even get to speak with a specialist solicitor who can give you guidance.

Last year we purchased a flat in a block of 17. The rtm company had almost given up and they had been bled dry by consecutive so called management companies over the years since the building was converted. i have been going over the end of year statements and have been shocked to see how much they have been paying out for so called services. I have been working with one of the directors( the other two are only there in name) to help sort out the mess which has been ongoing since 2002.

I have had great help and advise from the leasehold advisory people so give them a go.

Good luck!

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  • 150 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?


      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%



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