Jump to content
House Price Crash Forum


This topic is now archived and is closed to further replies.


Cancer Patient Refused Appointment By Receptionist

Recommended Posts

A health trust has launched an investigation after a cancer patient was allegedly told he could not book a hospital appointment - because he was dead. Skip related content

Related photos / videos

You're dead, cancer patient told

Enlarge photo .Alan Campbell, 63, received the startling information from a telephone operator when he tried to set a date to see a doctor.

The former lorry driver, of Little Harwood, Blackburn, Lancashire, has had three operations to treat skin cancer on his cheek and nose.

When he started having throat pains, he became worried the disease might have spread.

His GP gave him a code to arrange an appointment with the NHS Choose and Book system, but a telephone operator told him he could not set a date because their records showed he was "deceased".

Mr Campbell, who has also survived a stroke and a heart attack, said: "I rang on Saturday and was told I could see a consultant on June 29.

"But then they said, 'Sorry, we can't give you an appointment, our records show you are deceased'.

"I said you're joking, I'm only 63, I'm talking to you, aren't I?' But they said 'you'll have to go back to your GP on Monday to get it sorted out'.

"I couldn't believe it. I was flabbergasted.

"I'm not one for complaining, but when somebody says you're dead it's not on."


Share this post

Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

  • 399 Brexit, House prices and Summer 2020

    1. 1. Including the effects Brexit, where do you think average UK house prices will be relative to now in June 2020?

      • down 5% +
      • down 2.5%
      • Even
      • up 2.5%
      • up 5%

  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.