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D179

Why Do Eas Make It So Difficult To View Houses?

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Ok, I am looking to view property, simple surely?

Well no, first of all I do not want to get in to a discussion with them on the state of the market, I do not want my views to be known and equally i dont want to hear theirs.

But no, it seems what is a simple thing is made ever complicated by their invasive questions. They want me to sit with their mortgage advisors, they have stuff off books that if I use their pre agreed mortgages I will get first viewings? They have so many more buyers than sellers etc blah blah blah blah

I can view a property but they first need to tell me that they have either had offers, or that the price is realistic, before i have even mentioned the price.

Its all about faciliating me as a buyer? but I thought they acted for the seller?

the kind of conversation I would like to happen is

"Hi, can I view property X, int he next couple of days".... "Yes"..........."Hi Mr 179, you viewed property X on thursday, did you like it"... "yes it was nice, can i make an offer of £... on it"....

But no, it doesnt work that way.

I know my views can be very determined like all of us on this site but I am not wanting to explain myself to the EA, it just seems that want to hear everything from you.

Rant over.

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Don't blame the poor sod in the gelled hair.

It all comes down from head office.

And many firms use mystery shoppers to check they are doing it.

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And many firms use mystery shoppers to check they are doing it.

Do mystery shoppers specialise or do they same ones do Tesco and Foxtons?

"The 'executive flats' on display were well past their sell by date and the assistant couldn't direct me to the detached family home aisle."

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I was told recently by an EA that I need to have proof of funding before I can view a property. I said I'll provide proof of funding if you show me the deeds. He laughed and said no. I laughed and said "Quid pro quo". He said "What?". I said "look it up and call me back". Hasn't phoned me back tho.

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Do mystery shoppers specialise or do they same ones do Tesco and Foxtons? "The 'executive flats' on display were well past their sell by date and the assistant couldn't direct me to the detached family home aisle."

TBH I don't know.

I know they are shit though. I made £1500 in bonus from good mystery shoppers in my last year. Of course, once you can spot them, they get a special type of service...

I was told recently by an EA that I need to have proof of funding before I can view a property. I said I'll provide proof of funding if you show me the deeds. He laughed and said no. I laughed and said "Quid pro quo". He said "What?". I said "look it up and call me back". Hasn't phoned me back tho.

EAs don't hold the deeds*. And they have to ask that question: It's the law.

(You don't have to answer though...)

*insurance, innit.

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TBH I don't know.

I know they are shit though. I made £1500 in bonus from good mystery shoppers in my last year. Of course, once you can spot them, they get a special type of service...

EAs don't hold the deeds*. And they have to ask that question: It's the law.

(You don't have to answer though...)

*insurance, innit.

They don't need to see proof of funding at all. Asking what type of buyer is fine, but asking for proof.. don't be silly. You do this to your solicitor, or mortgage broker for money laundering purposes etc.

I always say it's not a problem to show my mortgage offer when my offer is accepted. Most EAs accept this.

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EAs don't hold the deeds*. And they have to ask that question: It's the law.

(You don't have to answer though...)

*insurance, innit.

I know they don't. They also don't legally need to see my bank statements, but that is what they are asking for them to show me the house. They can fook off.

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I was told recently by an EA that I need to have proof of funding before I can view a property. I said I'll provide proof of funding if you show me the deeds. He laughed and said no. I laughed and said "Quid pro quo". He said "What?". I said "look it up and call me back". Hasn't phoned me back tho.

Back in the good old days of sensible lending it was standard practice for a buyer to have previously organised a "mortgage in principle" letter from the building society at which you'd been saving for a number of years.

EAs presumably only want to deal with bona fide buyers not potential time wasting idealists?

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EAs presumably only want to deal with bona fide buyers not potential time wasting idealists?

I think that's the main reason they check for funding. It helps filter out the time wasters who just want to have a nosey in someone's house (for the benefit of the sellers as much as the EA).

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I think that's the main reason they check for funding. It helps filter out the time wasters who just want to have a nosey in someone's house (for the benefit of the sellers as much as the EA).

I understand but then they go and spoil it by then trying to send you to view stuff you have not intention of buying. If they ask me have I got my motgage plans in order and I say yes, then thats that, I will just give them my brokers name and tell them to speak with him, that will sort it out.

I can totally understand why people buy new, you get to talk to a dippy sales person, put your cards on the table, and thats it. no smarmy EAs to deal with.

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I think that's the main reason they check for funding. It helps filter out the time wasters who just want to have a nosey in someone's house (for the benefit of the sellers as much as the EA).

No, it gives them full knowledge of you best possible offer and allows them to open their book of EA tricks to try get as much as possible.

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They don't need to see proof of funding at all. Asking what type of buyer is fine, but asking for proof.. don't be silly...

I'm not being silly.

Say you ask an EA for a viewing and he says "OK, I'll just ring the vendor and sort out a time". He knows damn well that the vendor's first question will be "What position are they in?", so he asks you what position you are in. Let's say you are are SSTC with big deposit and mortgage arranged. Great, but before he can tell the vendor this, he needs to try and check you are telling the truth, otherwise he risks negligently passing on false information.

He could just say he does not know of course, but then he would sound a bit shit to his client.

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I'm not being silly.

Say you ask an EA for a viewing and he says "OK, I'll just ring the vendor and sort out a time". He knows damn well that the vendor's first question will be "What position are they in?", so he asks you what position you are in. Let's say you are are SSTC with big deposit and mortgage arranged. Great, but before he can tell the vendor this, he needs to try and check you are telling the truth, otherwise he risks negligently passing on false information.

He could just say he does not know of course, but then he would sound a bit shit to his client.

Well when I sold my house, yeah I asked what position the buyers were in so at least i knew, but I didnt ask the EA if they had seen a mortgage approval. Incidently, my eventual buyer was somebody who had not sold his own property when he viewed but later came back when he had sold and put in an offer in.

I understand some of the process but I still think that they want their cake and eat it!

Also one told me that they had received an offer on a property, when i asked his colleague he told me that no offers had come in, so this immediately makes me distrust almost all of them.

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they have stuff off books that if I use their pre agreed mortgages I will get first viewings

cause for some concern, that one. isn't that illegal?

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cause for some concern, that one. isn't that illegal?

Yes.

This is the problem, they use what they have to do as cover for doing what they are not allowed to do.

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I must have viewed over a hundred houses over the years, and I've never once had to show an EA anything or give him any of my personal financial details. They normally ask me if I want to see their mortgage advisor but I just tell them I've got an agreement in principle with my bank which I'm happy with.

I just phone up and ask to look at a house, they check a time with the vendor, and phone me back and give the address. Simple. This is in Northampton. It seems things may work differently in other parts of the country?

When I've sold houses, the agent has always shown buyers round, so I've never cared what position they are in. I only get interested in the details when they put an offer in.

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I must have viewed over a hundred houses over the years, and I've never once had to show an EA anything or give him any of my personal financial details. They normally ask me if I want to see their mortgage advisor but I just tell them I've got an agreement in principle with my bank which I'm happy with.

I just phone up and ask to look at a house, they check a time with the vendor, and phone me back and give the address. Simple. This is in Northampton. It seems things may work differently in other parts of the country?

When I've sold houses, the agent has always shown buyers round, so I've never cared what position they are in. I only get interested in the details when they put an offer in.

Yeah, agreed. I've bought and sold plenty of houses, well that is sold 2 and bought 4 over the years and never once had to show any of this, even when I was 24 years old looking round ~1mio houses.. You must look like a tramp maybe haha.

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No, it gives them full knowledge of you best possible offer and allows them to open their book of EA tricks to try get as much as possible.

Exactly, negotiation is a very delicate balance of power of information and intent, they are just trying to tip it in their favour. Knowing what you can really afford is very useful information.

They have also perhaps convinced themselves that time-wasters are people who fully want to buy and expect to get a mortgage but then can't, breaking their chains and forcing them to reverse 'sold' signs, they think it will improve their sales if they limit buyers to those with proven affordability, when what they are actually doing is increasing the negotiating power of the buyers that do have the money, they just think they can use the information better than the buyers, because they are tough experienced business people :lol: .

I've also looked at a few of these developer funded deposit models, these are also mainly designed to reduce your negotiating power.

The EA thinking also seems to be along the lines of the last excuse I heard; 'buyers are buying the best quality housing therefore there is a lack of quality housing', they just don't want to acknowledge the truth, its all just too expensive.

Its all they've got left, the last few tricks in the book. It can't go on much longer.

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My personal favourite is when you ring the estate agent who umms and aaarghs and says they might be able to squeeze you in for a viewing in a couple of weeks, then completely changes tune when you say you'll ring one of the other agents representing the property!

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Guest absolutezero
Yeah, agreed. I've bought and sold plenty of houses, well that is sold 2 and bought 4 over the years and never once had to show any of this, even when I was 24 years old looking round ~1mio houses.. You must look like a tramp maybe haha.

And that doesn't make you sound lke a tw@t at all, does it? :rolleyes:

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When I bought my current place, the first thing they asked me was "Do you have an existing property to sell ?". I said "No."

Next was "Do you have a Mortgage in Principle" letter.

They wouldnt show me anything until I had rang the mortgage lender and ask them to fax a copy to the EA.

Her tuned changed from obstructive, to my desperate attempts to remove her tongue from my ar5e. It didnt work. I ended up buying.

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And, which law is that, Timm?

To back Timm, I have also heard it is something to do with money laundering. The same way you cannot buy a car at a car auction if it over £5k for cash.

Dont know which law (I'm not a lawyer), but there is one.

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