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Quoth

Deposit Return

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Hi all,

Checked out of our rental nearly four weeks ago. House was returned in very good order (I'm particular like that :rolleyes: ) and the LA agreed for full deposit release a couple of days later.

Well, nearly four weeks on and no sign of our deposit. I've called the LA quite a few times and keep getting told that the approval was passed to accounts and that someone will call me back (hasn't happened).

What are their obligations in terms of getting the deposit back to me? I'm getting to the point where I'm going to lodge a complaint with ARLA. I spent a lot of time ensuring that the checkout/handover would be hassle free and getting messed about on the deposit return is starting to get my proverbial goat more than a little!

Reards,

Q

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Others will be able to give a better answer. However I thought TDS required deposits to be given back within 14 days. Best contact TDS and ask for their advice. I think you should at least get the full depsoit now with interest.

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Hi all,

Checked out of our rental nearly four weeks ago. House was returned in very good order (I'm particular like that :rolleyes: ) and the LA agreed for full deposit release a couple of days later.

Well, nearly four weeks on and no sign of our deposit. I've called the LA quite a few times and keep getting told that the approval was passed to accounts and that someone will call me back (hasn't happened).

What are their obligations in terms of getting the deposit back to me? I'm getting to the point where I'm going to lodge a complaint with ARLA. I spent a lot of time ensuring that the checkout/handover would be hassle free and getting messed about on the deposit return is starting to get my proverbial goat more than a little!

Reards,

Q

If it's an old non-protected deposit then most of those contracts said deposits would be returned within 30 days.

I don't want to worry you but but if it's not protected then I would be worried by now....seriously you need to kick up a stink! Was the promise of the return in writing - if not send an email saying that 'whoever' said that you would get your deposit back 'whenever' to see if you can get a written reply agreeing this - and then cause a fuss.

Good luck!

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If it's an old non-protected deposit then most of those contracts said deposits would be returned within 30 days.

I don't want to worry you but but if it's not protected then I would be worried by now....seriously you need to kick up a stink! Was the promise of the return in writing - if not send an email saying that 'whoever' said that you would get your deposit back 'whenever' to see if you can get a written reply agreeing this - and then cause a fuss.

Good luck!

I sympathise - I get the same carry-on as a landlord - the LA sometimes hangs onto deposits and rent paid via them for up to 6 weeks before getting around to sending it to me. I insure deposits direct through mydeposits.co.uk, which is an insurance-backed scheme, and means I can return deposits to tenants quickly after a successful moveout. I reckon the LAs are just using the money as a float to ease their cash flow.

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i find a seven day notice to commence proceedings in the small claims court often focuses minds,

I have in the past sent a copy of a notice all filled in and post dated. never fails.

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Hi all,

Thanks for you replies.

I have finally received my deposit back in full. However, I had to threaten the letting agent with the four horsemen of the apocalypse for them to spring into action.

Disappointed that it had to come to that.

Q

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