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Showing results for tags 'dps'.
Ok, checked out out of a rental recently, where my family and I (2 adults plus 3 year old child) have lived for 2 years. The agent's inspector conducted a 'Schedule of condition' /inventory report when we moved in and one recently when we moved out. The inspector, who has apparently received training from both the DPS and the APIP (me neither, the Association of Professional Inventory Providers) gave a summary stating the property is in a good clean condition commensurate with that when we moved in, with a few minor marks to the walls. There is a section which asks whether any cleaning to the carpets, Windows or anywhere else is required, which has been filled in as 'n/a'. There then follows a detailed room-by-room breakdown where any issues are noted in more detail, with photographic evidence. In the more detailed breakdown a couple of minor cleaning issues are noted along with maintenance stuff for the LL. The report runs to 23 pages, although is mostly pictures with a couple of comments. So, the Landlord is apparently unhappy with the report and wants additional cleaning done to a few parts and thinks some damage has been caused. Seems they are unwilling to accept the agent's inspector's report, despite the agent trying to persuade them to leave it. I also sent around 150 photos to both agent and owner upon leaving the property and prior to the report being compiled. I called the DPS for some advice and although helpful they seemed slightly bemused by the situation and suggested I call Shelter. Has anyone had to rely on a checkout report from an agent in order to defend themselves against a claim on the deposit made from the same agent..? The agent is the entity listed on the deposit paperwork so it would be them who would make the claim on behalf of the LL I suppose. Agent is refusing to release our deposit for now, we have officially requested it via DPS. How do I protect myself against this stuff? I don't really want to go through the dispute process but seems like it will be happening. What are the prospects for the deposit to be returned in full? I guess the fact the inspector has had DPS training would surely give their report some credence with the DPS.
The Deposit Protection Service has sent out the following press release: I've asked the DPS via Twitter to clarify whether or not they also asked tenants if they would prefer secure tenancies with the opportunity to remain but not the obligation. Somehow I suspect not, given however the DPS is fund it is likely to increase with the churn of tenants.