Forgive me for charging straight in (being a newbie and all) but I figured after reading some of the threads that some of you may be able to offer advice.
I've had lot's of problems with my current agent (too long and boring to go into at the moment) but it boils down to me trying to move. After finding a property and not only paying the new agent a ref fee but ALSO my current agent (to do the ref!) - I am told that the agent has given me an unsatisfactory ref. The agent I was going to go through has no further information although were as helpful as they could be as they'd been made aware of the problems at the viewing, as the ref itself was done via a third party company.
What information can I legally request from my current agent? I would like to know the details of what they have said, as I am certain that most of it can be put down to the "problems" I have had with them. Also I was wondering if anyone can advice how to get around this problem? Will agents take character ref (solicitor maybe?) and employee ref only?
Any feedback would be much appreciated