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About aeh6277

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  1. Thanks for the written request template! I know! I sincerely wish I wasn't serious, but unfortunately I am. I'm asking for advice on another post, I'm well within my rights to lock the garage but it's kinda difficult when they won't even give you a key! I'm trying to get the LL details now so that I can discuss this with him directly. I think she's massively underestimating my intelligence, because I'm quite young I think she feels like she can get away with stuff because 'I won't know any better'. I know full well she's in breach of the contract!
  2. See above! LA has said she will not give them to me. I'll request in writing as per Section 1 of the 1985 Act, so she has to. She's currently in breach of the contract anyway by not providing me with a key or permission to lock my garage door(s). Going well!
  3. Note - We have only just realised we do not have a key for the garage as it was not in use until now. My OH is a mechanic and wants to bring home his project car and now can't until it's lockable.
  4. Thanks for that I emailed the LA for the details and she has said: "The property is on a managed basis and hence the landlord's contact details are confidential and any communication comes via ourselves." I've also noticed the tenancy agreement has the initial and surname of the LL with the LA address, not the LL. Can she do this? I'm also having problems now as she's saying I'm not allowed to lock the garage despite the contract explicitly stating the LL hands over the entire property including all and any outbuildings. They're breaching that part of the contract I'm sure!
  5. Renting property for a month, LA has been hell to deal with but all seemed well until I requested a key for the garage door as there wasn't one handed over to us when we got the keys. We have a gardener who lets himself in through the garage (the only way into the back garden other than through the house) at the request of the landlord, however we weren't aware we were not allowed to lock the garage at all. Our plan was to get the gardeners number, and unlock the garage for him on the days (once every two weeks) that he visits. The LA has said that the LL explicitly wants the gardener to d
  6. Thanks for this! My letting agent is just awful. Every time I contact her she basically tells me to leave her alone. I'm chasing stuff up that should've been sorted weeks ago and it's just delay after delay. Can't be bothered with it anymore, landlords details are the way forward!
  7. Do I have the right to request direct contact details to my landlord despite the presence of a letting agent?? The letting agent is very slow and incompetent, and if I have any problems I'd rather contact the LL directly.
  8. Has anyone ever had a letting agent not do an inventory when moving in and it come back badly on them? My last LL took control of the contract once everything had been signed at the LA's and didn't bother with an inventory as she was really relaxed and lived on the premises, and we got our deposit back no problems. I now realise that this is a rare thing. If my new LA doesn't do an inventory upon moving in, would that be their problem and I'd get the deposit back because they can't prove anything has changed, or would it be bad for us as we can't prove it was like that to begin with? I'l
  9. Thanks everyone, your advice has been helpful. I know I can be very wordy and ramble a lot when I ask things on these forums, so I apologise if this was difficult to digest. I got a call from the LA today saying the property is ready and the only thing holding us up was these bank references, and she found it unusual that she hadn't heard anything. She seemed unusually chirpy and positive and said we can sign as soon as she gets them. I phoned my bank straight away and after 45 minutes found out the request she had sent hadn't even been registered on my account because the form she had provi
  10. My partner and I are in the process of referencing for a property we absolutely love. Unfortunately the letting agent has been incredibly difficult and rude throughout the whole process (to the point where I had to download the energy certificates to find out what the address was for viewing!!) and she is not very good at answering my questions. For example, we have previously rented a property with an excellent LA who provided us with a complete list of the process from start to finish and all the fees included. They were friendly and helpful and answered all of our questions and I felt I
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