Hi again
Yes, there's the possibility of abuse from bad employers. I plan to resolve that with an Amazon-style rating system from the interns.
I have no idea about the quality of the health/medical guy in Harrow. It could be a great opportunity or a rubbish one. I need to help interns get clear on what the company will offer. If the intern just gets to man the phones, it will be a waste of time for them and they shouldn't accept it.
Bear in mind, if the intern has a bad experience, they'll come on to me loudly demanding a refund, and giving us bad publicity in the forums - like at HPC.
And yes, we get a margin out of the fee the interns pays. That's just business.
And yes, too, I agree the economy is in a shocking, scary state. I wouldn't want to be a young person looking for a job now. Equally, I know that the people who get jobs are the ones who stand out from the crowd. Getting a few days experience on your CV would be one way to do that.
Best wishes
Kit