Hello Laurie,
Sorry you got stung.
I almost got sucked in with this one.
https://www.homechoiceplus.org.uk/Data/ASPPages/1/4.aspx?PropertyID=12684
If it wasnt for the fact that they p155ed about so much with the sale that I had plenty of time to do due dilligenge regarding fees, mortgage types, service charges, rent hikes, selling and staircasing protocols, liabilities and freehold issues (thereby finding this site, inter alia), I would be in soooooo much crap right now.
I had tried very hard to deal with these people honestly and straightforwardly but they will just not be staight.
Even to date they will not reveal the service charge costs on the example given or the reason for the service charge.
I do not believe that you can treat with these people as they have the famouse bottomless pit of tax cash at their disposal. They will never shift their position.
However, You have very nobly done your bit by posting an alarm on t'internet for others to either heed or ignore (in my humble oppinion). It is up to the folks them selves to carry out research. Perhaps folks such as You and I and the others can help by just.... posting.
Blessings for your future.
Ad.