I need some advice regarding return of rental deposit having not been able to find an answer anywhere else.
About a month ago we moved out of our rented property as the AST had come to an end (Korean based landlord wanted to change agencies but didn't inform us quickly enough). An independent checkout company did our inventory check and the report states that there is no issue with the house just normal wear and tear.
So we are expecting to get the whole deposit back.
A month on and we have still not been paid back by the agency (who no longer have the landlord as a client). They are saying that they have emailed him the report but cannot pay us until he has agreed. He has simply not contacted them.
I've read a lot about return of deposits under the TDS but the sources I've read only refer to repayment having to be made within 10 days of both parties agreeing how much should be paid back. We are not in any kind of dispute and the landlord doesn't have the money he just probably doesn't care or its an oversight.
Are the agency right in saying that until they have his agreement with the indepdendent report, that they can't repay us? Kind of makes paying for an independent inventory check pointless.
This surely can't be true, there must be a limit in how long they can hold the deposit but I can't find any reference to this anywhere.
Cheers.
