QUOTE (The Masked Tulip @ Apr 1 2008, 09:38 AM)

FYI, I went into a branch and opened one of these the week before last. Got a letter from them today asking me to provide proof of who I was even though the branch took photocopies of such info when I filled in my application form.
So they do not seem to be too clever on the admin front.
I put a modest amount of money into one of these. I popped into my local Co-op Bank last Tuesday.
I too received a request for further ID, despite them taking photocopies while I was there.
I returned to the branch on Saturday with my documents (again) and was told they were unnecessary as the account was already open, and the ID request must've just 'crossed in the post'.
This doesn't really ring true, but it sounds like it could be a common problem with their application/account opening procedure.
Hey ho. As long as they pay me the 6.62% in twelve months, I don't mind!