QUOTE(feltsorryfor @ Mar 23 2007, 02:28 PM) [snapback]586734[/snapback]
whats appalling about the A&L current account? I was thinking of maybe switching to this..might hold off for a bit!
Interest rates of 1.49% on blances below £2500 and 0.1% above £2500. 0870 telephone number to call them (they have on occasion refused to serve me when I use the geographic number).
High (probably illegal) fees as below (luckily I've yet to incur any):
Monthly unauthorised overdraft fees
Day 1 £25 charge
Day 2 No charge
Day 3 No charge
Day 4 No charge
Day 5 £25 charge
Paid item charge £25 per item
Failed transaction due to insufficient funds £34 per item
Administration fee for fixed term overdraft £25
They pay the interest from my higher rate products into this current account where it earns a pittance.
They (like most banks) are very good at releasing very similarly named lesser performing accounts with and at dropping interest rates. In fact some of the accounts have identical names - all that differs is the starting digits of the account number.
On the plus side the internet banking is pretty good (apart from the logout button which actually leaves you logged in unless you spot the second logout button you have to click).
Needless to say I'm currently in the process of transferring my accounts, including ISAs and cash savings, away from them. You can get good rates but they are barely worth the hassle.