Informed and Comprehensive. [Thanks Mark.] Like you, Ive had an account with for many years, an this is just tip of the iceberg stuff with them. Its a constant battle of swallowing shit.
I hope it is challenged. It wont be though.
Orange is not in the right. The CONSUMER is being screwed at every opportunity. There shoud be stricter fines and guidelines, and far far superior regulatory bodies, with more powers, on the SIDE of the consumer.
Including the Office Fair Trading, Trading Standards, Finaincial Ombundsman, ETC ETC The More complex our society becomes the more Corporatist, undemocratic, and one sided it becomes. Its just become overwhelming. The opposite of Liberty is Slavery.
My general feeling is that I have to spend ten times as much time dealing with various issues,with all sorts of utility, isp, telecomm, etc etc companies as i did ten years ago. And I am so sick of it.
I was on contract with Orange for years since they first started around 1993-4 in Cambridge area (cos their MD lived there)
As soon as you hand over account details they just take the pee. I also got ripped off by cable company overcharging and they carried on charging to my account 4 months after I quit with them and they had cut off the cable line.
Just to mention, the supermarket online/delivery scam!
They entice you to buy things on special offer - so I do. Then they say that they won't honour the offer if it is no longer in local store.
This is open season for multi-million £££ scamming by their managers cos all they have to do is look how much cash and orders are coming in on the offers then cancel the offers to take the full price (normally double)
The customer is then put under pressure on delivery day to pay the extra charges or do without the items!
There needs to be a law which forces them to honour their price offers or at least force them to print the time and day the offer expires (so you don't get caught out)
I argue with them every time they try this on - get my cash back and make them give me a free delivery (£5-6.00) voucher for the hassle they caused.
"The rich man's wealth is his strong city, and as an high wall in his own conceit." Proverbs Ch18 v.11
You know 'IT' makes sense!
Exploitation & corrupt Government / Elite Rule? They have nowhere to hide if we all EXPOSE their corruption!
"Most propaganda is NOT designed to fool the critical thinker but only to give MORAL COWARDS an excuse not to think at all!"